Ordering and delivery

Version of 22 October 2026.

Delivery cost

• Netherlands: € 6.95 up to 10 kg, € 22.95 up to 23 kg.
• Belgium: € 15.95 up to 2 kg, € 24.95 up to 5 kg, € 30.95 up to 10 kg, € 42.95 up to 20 kg, € 56.95 up to 23 kg.
• Germany: € 16.95 up to 2 kg, € 25.95 up to 5 kg, € 31.95 up to 10 kg, € 44.95 up to 20 kg, € 59.95 up to 23 kg.
• We ship from our own warehouse in Weesp.

The total at checkout includes VAT and delivery. Extra services such as express delivery only exist if we offer them and you choose them.

Delivery time

Before you order you see the delivery period and when it starts. Unless agreed otherwise, we deliver without undue delay and within 30 days at the latest. If we expect a delay, we tell you as soon as possible. If we do not deliver on time, you may give us a reasonable extra period and then cancel the contract; you then get back what you paid for that part without undue delay.

Where we deliver

We deliver in the Netherlands, Belgium and Germany. For now, wine is delivered in the Netherlands only. What is possible for your address is shown before ordering. Delivery to another country is only possible if agreed with you in advance.

Partial deliveries

We deliver your order in one go unless a partial delivery was agreed beforehand or you consent to it. If we split on our own initiative, you pay no extra shipping. We only deliver a substitute product with your consent.

Delivery and risk

We bear the risk of loss or damage until you, or someone you appoint, have actually received the products. A delivery notice from the carrier alone is no proof of that. Is your parcel shown as delivered but you received nothing? Contact us as soon as possible and we will look into it with the carrier. If you choose a carrier we do not offer, the risk passes as soon as we hand the products to that carrier.

Tracking your order

After shipping you receive the tracking information. An expected delivery time from the carrier is not a new agreement on the delivery period. On receipt, check that everything is complete and undamaged; signing for receipt does not rule out a justified complaint.

Not delivered or not collected

Check your address before ordering; after shipping we cannot guarantee a change. If delivery fails or you do not collect the parcel, we contact you. Refusing a parcel is not in itself a withdrawal: let us know if you want to withdraw. A missed delivery attempt does not automatically cost you extra. We can only ask for reasonable, demonstrable costs caused by you, and we agree a new shipment with you in advance.

Collection

Collection is not a standard option. Our warehouse is not a shop and our office address is not a pick-up address. If we offer collection for your order separately, you receive written confirmation of the address and time in advance.

Wine

We only sell wine to people aged 18 or over. You actively confirm this with every wine order, even if you ordered before or are signed in. On delivery the recipient is 18 or over and shows valid ID, also at a pick-up point. Wine is not left with neighbours or unattended. If the age check is not possible, the wine is not handed over and we agree the next steps with you.

Business deliveries

For every business order the quote states the delivery point, transport costs and delivery period.